1. Payment Terms:
a. Packages of 8 and 12 Personal Training Sessions are available for purchase.
b. Payment for the selected package is due in full at the time of booking.
c. Accepted payment methods include cash, credit/debit card, or electronic transfer.
d. Prices for Personal Training Sessions are non-negotiable and are subject to change with prior notice of 30 days being given.
2. Package Expiry:
A. Each package of Personal Training Sessions is valid for a period of 60 days from the date of purchase.
B. Each package purchased with UNITE ONE(ONE GOAL ONE TEAM LTD) a portion of the package will be used for Pre-paid studio hire and is none refundable from date of purchase.
C. Each package Purchased will incur a Programme Fee for in session programes and this will be renewed every 8 to 12Weeks inline with clients training.
D. Unused sessions after the expiry date will be forfeited and cannot be carried forward or refunded
E. In the event of a scheduled training session falling on a public holiday or if the trainer is unable to provide the session due to sickness, the session will be rescheduled at a mutually agreed upon date and time.
F. The rescheduled session will not count towards the package expiry and will be valid for redemption within the remaining package period.
Please note that the rescheduling of sessions due to holidays, Work Commitments, Perosnal Emergencies or trainer sickness is subject to the availability of both the client and the trainer and will not count towards the package expiry.
3. Refunds and Cancellations:
a. Refunds are only offered before the 2nd Personal Training Session has been conducted, excluding any sessions already delivered, pre-paid studio hire and Programming Fee.
b. Cancellation of a package must be requested in writing or through an official communication channel. Email: uniteonetraining@gmail.com or 07404 162132
c. Refunds will be processed within 14 business days from the date of cancellation request.
d. Any sessions already delivered will be deducted from the refunded amount based on the individual session rate along with pre-paid studio hire also Programming Fee being deducted
4. Rescheduling and Missed Sessions:
a. Clients may reschedule a Personal Training Session with at least 24 hour’s notice, subject to trainer availability.
b. Missed sessions without prior notice or cancellation will be considered as conducted and will not be rescheduled or refunded.
5. Health and Safety:
a. Clients must disclose any pre-existing medical conditions, injuries, or physical limitations that may affect their participation in the Personal Training Sessions.
b. The trainer reserves the right to refuse or modify any exercise or training program based on the client's health status or safety concerns.
6. Liability:
a. Clients participate in Personal Training Sessions at their own risk.
b. UNITE ONE(ONE GOAL ONE TEAM LTD) and its trainers shall not be held liable for any injuries, accidents, or damages that may occur during or as a result of the training sessions.
7. Confidentiality:
a. Any personal or sensitive information shared by the client during the Personal Training Sessions will be kept confidential and used solely for the purpose of providing the services.
8. Termination of Services:
a. UNITE ONE(ONE GOAL ONE TEAM LTD) reserves the right to terminate the provision of Personal Training Services to a client in case of misconduct, non-compliance with the terms, or any behavior that may jeopardize the safety or well-being of the trainer or other clients.